Companies
Avaya
SoftwareDurham, North CarolinaNot disclosed employees
More about Avaya
Software company selling contact center and communications systems to large enterprises
Revenue
Not disclosed
Employees
Not disclosed
Stock
Private
Headquarters
Durham, North Carolina
CEO
Jeff Clarke
Since August 2026; Patrick Dennis became executive chair
Main businessesContact center software (Avaya Infinity), Avaya Nexus, unified communications
Current strategyConcentrating on its roughly 1,500 largest enterprise clients and adding AI to customer interactions while managing about $800M of debt left from its 2023 bankruptcy
Recent workforce changesVoluntary exit packages offered to all staff in August 2025, after layoffs that ran into early 2025; numbers not disclosed
CompetitorsGenesys, Cisco, NICE
Related companiesCiscoZoom Communications
Checked October 11, 2026 · Sources: cxfoundation.com, cxtoday.com
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